The use of cookies enables us to offer our customers the best possible website experience; for example, cookies help us memorize your previous visits and choices you made on the website.
By using this website, you consent to the use of cookies:
- to collect information about user habits and statistics;
- to improve customer service (online chat);
- to memorize user preferences and settings;
- to send offers and marketing messages that best suit the needs of a particular user;
- to collect information necessary for the development of the website;
- to enter the website, to personalize the website and to fill out forms;
- to simplify the exchange of the emikson.com content on social networks;
- to present content (Youtube, Google maps, flixmedia).
What type of cookies do we use?
Session cookies
Session cookies, i.e. temporary cookies, are used every time you visit our website, and they are deleted when you close your browser. Temporary cookies are used, for example, to memorize the language selection on the website or the contents of a shopping cart.
Persistent cookies
Persistent cookies remain on the user’s device even after closing the browser. Persistent cookies have a lifetime on the device, and some of them are stored on the user’s computer for days, months or even years. Persistent cookies are used, for example, to memorize the user’s preferences, as well as to store the username and password so that the user does not have to log in every time he/she visits the website.
Third party cookies:
In order to provide high quality content, collect statistics and serve ads, emikson.com uses third party cookies. You can read the privacy policy and their terms of use on the websites of cookie owners.
Third party cookies list:
Facebook’s cookies policy can be found here: https://www.facebook.com/policies/cookies/
Google's cookies policy can be found here: https://www.google.com/policies/technologies/cookies/
Zendesk’s cookies policy can be found here: https://www.zendesk.com/company/customers-partners/cookie-policy/
Vimeo’s cookies policy can be found here: https://vimeo.com/cookie_policy
Flixmedia’s cookies policy:
Flixmedia’s partners, together with the retailer of your choice, send you the official manufacturer’s information about the product you intend to buy, and do not provide an advertising service. Flixmedia processes your IP address only for the transmission of the manufacturer’s video, images or text information, but does not store your IP address as part of this service in the retailer’s system and does not transfer your IP address to third parties, with the exception of technology partners that support the transfer information. Flixmedia does not process or store any of your other personal data and does not request it from third parties. If you have any questions about how Flixmedia processes your IP address, please contact GDPR@flixmedia.eu. You can find more information about Flixmedia by visiting www.flixmedia.eu
How to restrict the use of cookies and how to delete them?
The user has the option to delete the cookies stored on your device and prevent cookies from being stored on your device. To do this, you need to change the settings of your browser.
You will find more detailed instructions in your browser manual.
NB! If cookies are blocked, we cannot guarantee the correct functioning of our website.
More information about cookies can be found on the websites: http://www.allaboutcookies.org/ or http://www.youronlinechoices.com/ee/
Privacy Policy
emikson.com is committed to protecting the privacy of its customers and users. With this in mind, we have compiled these Privacy Policy principles that govern the collection, use, publication, transfer and storage of customer data. Our online activities comply with all applicable practices, as well as with the provisions of the relevant legislation of the European Union and the Republic of Estonia. Please take a few minutes and read our privacy policy.
Collection and Use of Personal Data
Personal data is data that can be directly or indirectly attributed to you as an individual, which emikson.com collects for the purpose of fulfilling the terms and conditions of the agreement concluded with an individual, or in order to contact him/her in the future, as well as to fulfill obligations arising from the law.
We collect personal data of loyal customers:
• when you provide your contact details (including name, personal identification number, postal address, telephone number, e-mail address, preferred communication method) on our website or elsewhere (e.g. at the store);
• when you use our website, from the customer account information or using cookies;
• when you make a purchase or place an order in our store or at online store in the course of providing personal contact information or when we save data on consumer preferences (in some sections of the website, emikson.com may ask you to voluntarily submit personal data and personal information. The required personal data may include your name, address, zip code, email address, telephone number and other data);
• when you submit an application for an installment plan.
Collection of Other Data
We also collect anonymized data, i.e. data that cannot be attributed to a specific person (gender, age, language preference, location).
In addition, we may collect aggregate data about the activities of customers in our stores and on the website. This data is collected and used so that we can provide customers with information that is more suitable for them, as well as to obtain information about which products, services and sections are of the greatest interest. In this Privacy Policy, aggregated data is considered anonymized data.
Use of the Collected Personal Data
We use the collected personal data to inform the emikson.com customers about new products, campaigns, and upcoming events. Customers who do not want to receive our newsletter or information about products of their potential interest can at any time remove themselves from the target group’s address list.
In addition, we use the collected personal data for product delivery and for fulfilling our obligations to customers.
By agreeing to the terms and conditions of the Privacy Policy, the customer shall grant emikson.com the right to automatically process his/her data. You may withdraw your consent at any time, either on our website or by sending us an application in a reproducible form in writing. The application or withdrawal of consent shall not be retroactive.
In order to better serve its customers, emikson.com shall have the right to provide information about individual users to third parties providing services to emikson.com and bound by a non-disclosure agreement. Third parties, for example, may include our business partners whose responsibilities include the delivery of products purchased at the online store or the provision of installment services.
emikson.com will retain the customer’s personal data until the termination of the loyal customer agreement. The data that emikson.com is obliged to save by law (e.g. accounting data) shall be stored in accordance with the requirements established by the legislation.
Changes to the Collected Personal Data
The personal data collected for identification of the customer and communication with him/her can be viewed, changed and supplemented on our website in the “My Information” section.
If your e-mail address (used as the username on the emikson.com website) changes, then please notify us of this, since the customer himself/herself cannot change this information.
Protection of Personal Data
emikson.com will take all possible precautions (including administrative, technical and physical) to protect the personal data of its customers. Only authorized persons will have access to the functions for processing and changing data.
If you suspect that your personal data is being treated in violation of the provisions of this Privacy Policy, or if there is a possibility of your personal data leaking to third parties, then please immediately inform us about it. This is the only way we can minimize potential damage.
The customer shall have the right to demand the termination of the processing of his/her personal data, to request information about the purposes for which his/her personal data is used, as well as to demand the transfer of his/her personal data in a widely used format to himself/herself or to a third party. In order to avoid abuse of data and customer’s rights, applications may only be submitted in a form that allows identifying the person submitting the application (the application shall be digitally signed or submitted in person at a representative office). We will have the right to respond to such applications within 30 days.
The request to terminate data processing will be considered by us as an application to terminate the loyal customer agreement.
Security
All personal data of customers that become known during their visit to the emikson.com online store and when making purchases there shall be deemed confidential information.
An encrypted data transmission channel between banks will ensure safety of the buyer’s personal data and bank details.
Terms and Conditions and Changes of the Privacy Policy
By starting to use our website or filling out an application for becoming a loyal customer, you confirm that you have read these terms and conditions and agree with them. We reserve the right to make changes to the general terms and conditions of the Privacy Policy, if necessary, informing all loyal customers about it, however, we make every effort to ensure that the Privacy Policy is always updated and available to you on our website.
When processing the customer’s personal data, the duties of the controller will be performed by EMIKSON OÜ. EMIKSON OÜ will transfer the data required for payment to MAKSEKESKUS AS. If you have any questions or concerns related to the Privacy Policy or data processing, please contact us at info@emikson.com
You also have the right to contact the Data Protection Inspectorate or the court at any time to protect your data. The Data Protection Inspectorate is a government agency, which you can also contact when you need advice or assistance on issues related to the protection of personal data.