Return Conditions
To withdraw from the agreement and return the goods, the buyer must provide the order or invoice number. When exercising the right of return within 90 days, the buyer is not required to give a reason, although we value feedback that helps improve our products and services. The buyer may examine the product just as they would in a physical store. The buyer is responsible for any decrease in product value due to such examination. The product must be handled carefully, packaging opened without damage, and labels/protective films left intact. The product must not be used. Returned items must be complete, in their original packaging, and unused. If documents, manuals, or packaging are damaged due to the buyer’s actions, we reserve the right to deduct an amount corresponding to the value reduction. Products that are custom-made, cut, or specially ordered for the buyer cannot be returned.
Return Deadline
The buyer has the right to withdraw from the purchase agreement and return the goods within 90 days. The return period ends 90 days after the buyer has physically received the goods.
Return Method
You may return goods to us by any convenient method. Our address: Kadaka tee 44a, Tallinn 12915, Estonia. Emikson OÜ, +37255587153 (or Kadaka Selver parcel machine). To prevent lost packages, be sure to provide us with the tracking code. All return shipping costs are the responsibility of the buyer.
Refunds
All payments will be refunded within 7 days from the date of receipt of the returned goods. All refunds will be made to the same account used for the original purchase. Refunds will not be issued before the goods have been returned in full.